Single Line Phone

How To Use Your Single-Line Telephone

Use the

button, when activating a phone feature. Any depression of the switchhook will disconnect your call and return a dial tone or connect you to the University operator.

Call Forward All Calls

(to have all your incoming calls ring at another phone or go directly to voice mail)
To activate

Listen for dial tone * Dial *2 -- Dial extension or 3000 for voice mail * Dial # --.

To cancel

Listen for dial tone * Dial **2 -- Hang up.

Call Hold

(to place a call on hold)
To hold a call

Depress ...-- Dial *4 -- * Hang up * Phone will ring intermittently to remind you that you have a call on hold.

To return to a held call

Lift receiver * Resume conversation * If you receive a dial tone, your party hung up while waiting.

Call Park

(to park a call so that it can be retrieved from either another phone or your phone)
To park a call on your extension number

Depress ...-- Dial *8 * Hang up * Call will automatically be parked on your extension number.

To park a call on a different number

Depress ...-- Dial *8 * Dial extension on which you wish to park * Hang up.

To answer a parked call

Listen for dial tone * Dial **8 * Immediately dial number on which call is parked * Begin conversation.

Call Pickup

(to answer another ringing phone in your pickup group)
To pick up from idle phone

Listen for dial tone * Dial *7 * Begin talking immediately.

To hold a call and pick up another

Depress ...-- Dial *8 (you parked the first call) * Depress the switchhook * Listen for dial tone * Dial *7 * Begin conversation.

To return to the held call

Listen for dial tone * Dial **8 * Immediately dial your extension * Begin conversation * If you receive a reorder signal, your party hung up while waiting.

Conference--Three Way/Possible Transfer

(to consult and/or add a third party to your conversation and/or transfer)
To hold call and consult/add a third party

Depress ...--Dial third party * If the third party or number you dialed cannot be reached for any reason, depress to be reconnected to your party. If the third party or number is outside (an access code such as "9" was use), you will be reconnected with your original party along with your outside connection. Depress again to release the outside connection.

* Consult * Depress * Begin three way or introduce parties for transfer.

To drop an outside third party

Depress * Continue two way conversation.

To drop yourself from a three way

Hang up * Remaining parties converse * One of the remaining parties must be within the University Telephone System.

Last Number Redial

(to have the system automatically redial the last number you called)
To activate-

Listen for dial tone * Dial *11 * Wait for answer.

Transfer-See Conference--Three Way

Speed Calling

The following local or long distance telephone numbers including access codes and area codes may be dialed automatically by using the procedures as follows:

To Place a Call-

Listen for dial tone * Dial *0 -- * Dial the appropriate Speed Call Access Code listed below. * Hear ringing * Wait for answer.

If you are the controller of your speed call list, then you can add and delete numbers by doing the following:

To Add Listen for dial tone * Dial *10 -- * Dial 2 digit access code * dial number to be stored * Dial # -- * Hang up

To Erase Listen for dial tone * Dial *10 -- * Dial 2 digit access code * Dial * * Dial # -- * Hang up

Wake Up Call

The Wake Up Feature: The Wake Up feature allows you two wake up calls within a twenty-four hour period unless you deactivate one or both call times. When activated, your phone will ring at the programmed time with three ring cycles, five minutes apart, with five rings per cycle. The wake up call is complete when you answer the phone or after the three ring cycles.

To activate the Wake Up Feature:

Press #6. Dial in the wake up request time using the twenty-four hour format also known as military time. Example: 7:30 a.m. as 0730 or 7:30 p.m. as 1930. A confirmation tone will follow consisting of four short beeps. To program the second wake up time, if wanted, hang up the phone and start over with #6. If you hear a rapid busy tone, then your time has not been programmed. It is possible that you dialed the time incorrectly or you have already programmed the two allowable times.

To deactivate a single wake up time:

Press ##6. Enter in the wake up time you want deactivated. You will hear the confirmation tone.

To deactivate all wake up times:

Press ##6#. Please be courteous to your roommate and do not deactivate his or her wake up call.

To verify that your time is entered correctly:

Press #7 followed by the wake up time. You will hear the confirmation tone.